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Home / Privacy Policy
How Net Search collects, uses and protects your personal information.
This policy explains how Net Search (“we”, “us”, “our”) collects, uses, stores and discloses personal information. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). By using our website or services, you agree to your information being handled as described here.
Net Search is a web design and digital marketing business based at Suite T12, 152 Great Eastern Highway, Ascot WA 6104. ABN: 12 166 674 362. You can contact us on 1300 717 588 or at info@netsearch.com.au.
When you contact us or request a quote, we collect the details you give us, such as your name, email address, phone number, business name and the details of your enquiry. If you become a client, we also collect billing details and the information we need to deliver our services, which may include access to accounts you share with us, such as your website, hosting, Google Business Profile, Google Analytics or advertising accounts.
When you visit our website, we automatically collect technical information such as your IP address, device and browser type, the pages you view, how you arrived at our site and how long you stay. If you apply for a job with us, we collect the information in your application.
We collect most personal information directly from you: through forms on our website, by email, by phone and in meetings. We collect technical information automatically through cookies and similar technologies. Where you authorise it, we may also collect information from third parties, such as the platforms you give us access to when we work on your website or marketing.
We use personal information to respond to enquiries and prepare quotes; to provide, manage and bill for our services; to communicate with you about your project or account; to improve our website and services; to send marketing communications where you've agreed or where the law allows; to assess job applications; and to meet our legal obligations.
Our website uses cookies and similar technologies. We use Google Tag Manager to manage these tools, and may use Google Analytics to understand how visitors use our site, and Google Ads conversion tracking and remarketing to measure and improve our advertising. These tools may collect information about your visit and use it to show you relevant ads on other websites.
You can block or delete cookies in your browser settings, opt out of Google Analytics using Google's browser add-on, and manage ad personalisation in your Google account settings. Our forms use Google reCAPTCHA to prevent spam, which is subject to Google's Privacy Policy and Terms of Service.
We only share personal information where it's needed to run our business or deliver our services, including with providers of website hosting, email, cloud storage and accounting services; with Google and other platforms we use for analytics and advertising; and with professional advisers. We may also disclose information where the law requires or allows it. We do not sell personal information.
Some of the service providers we use, including Google, may store or process information outside Australia, including in the United States. We take reasonable steps to make sure these providers handle personal information appropriately.
If we send you marketing emails, you can unsubscribe at any time using the link in the email or by contacting us.
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure. When we no longer need personal information, we take reasonable steps to destroy or de-identify it, unless we are required to keep it.
You can ask to access the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We may need to verify your identity before responding, and we will respond within a reasonable time.
If you have a concern about how we've handled your personal information, please contact us first and we will try to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy from time to time. The current version will always be on this page, with the date it was last updated.
Net Search, Suite T12, 152 Great Eastern Highway, Ascot WA 6104
Phone: 1300 717 588
Email: info@netsearch.com.au